Engaging citizens in social media doesn’t mean posting your news releases on Facebook
September 29, 2011 Leave a comment
Government agencies still do not get social media. Well, most of them. They are still applying traditional media and PR tactics and it’s not really working.
I have been looking around at trying to find good examples of government using social media well and I’m having a tough time finding it.
My observations and research have lead me to believe that social networking sites are basically being used as a newsfeed and place to post things that are not news release worthy.
Nobody cares about the leftovers. They’re not going to engage with that. Government communications departments really need to be more creative with their delivery to citizens. Read more of this post